With the UK hopefully past the peak of Covid-19, we believe now is the right time to address the situation fully. We want to reassure our customers that we have put clear measures in place for all waste collections. You can trust that we are working with maximum care and will continue to do so.
We have always prioritised the safety of our staff and the quality of service we give our customers. Our response to the current situation reflects this commitment.
We made the difficult decision to stop operations completely for the first time in over 20 years. We did not take this choice lightly. However, we felt prioritising the safety of our community mattered far more than profit.
How Our Waste Collection’s Will Change Moving Forward?
We have now had time to put safe working measures in place for our teams. As a result, we can safely resume operations and carry out essential waste collections and rubbish removals in a controlled way. We have reduced contact to almost zero, and when contact is needed, our teams wear masks and use full sanitisation supplies in the vans to ensure safe interaction while following government guidance.social distancing guidelines.
Because of the nature of our work, we have the ability to reduce all contact with our customers. Payments can be made over the phone and our waste collection & house clearance teams can turn up with clear instructions on what is to be taken, remove these items, and load onto one of our trucks. We dispose of all waste professionally, legally, and ethically with upwards of 90% diverted from landfill.
We would like to praise our loyal customers, who in this unprecedented time awaited our reopening. Also to the many new customers who have booked in clearances with no set date, THANK YOU for understanding our circumstances. This has allowed us to steadily get through the backlog of work. If you have accumulated excess waste whilst on lockdown, please do not hesitate to get in touch and see how we can help.
Finally, we want to say a huge thank you to all the frontline workers. Teachers, delivery drivers, supermarket workers, and many more. But especially to the NHS staff. All of who in a time of uncertainty have stepped up and kept our country running.
A final message of importance.
Stay safe, make sure your waste is disposed of legally. If they cannot provide you with a licence number, steer clear!!