FAQs

We cover all areas in and around the North West, Greater Manchester and Yorkshire.

Home Owners Dispose of used appliances and old furniture or garden waste.
Landlords Clear out a small apartment or a detached house – ready for the next tenant.
Property Management Companies / Housing Associations Have clients who need a quick clean out.
Estate Agents / Solicitors / Local Authorities Property cleared ready for sale.
Builders Who cannot have a skip on site or need a quick and speedy clearance.
Waste Management Companies

We can move furniture and appliances (small surcharge for fridges and freezers), full house clearances, general waste, garden waste and commercial waste.

We do not take any hazardous materials. This includes gas, oil, propane tanks, toxic materials, chemicals and asbestos. We do not take any liquids.

Yes as long as this has been discussed before hand, or we can ring ½ hour before we are due to arrive and meet you there.

Pricing is based on volume, and nature of the unwanted items. Estimates can be done on-site or over the phone. Once the estimate is discussed, we can book an appointment or do the job there and then.

No, we welcome single items just the same as a full house clearance; no job is too big or too small.

Yes we specialise in full house clearances we can even remove the carpets for you.

We accept Cash, BACS Transfer & Debit/Credit card payment and we will supply each and every job with an invoice.

All items are taken to a waste transfer station where around 90% is recycled. Other items may be donated to local charities or hospice’s.

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please visit their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/